Uttely useless.  No Support other than barely human or true robots.  Here you go then!

 

Henry James Walmsley2 days ago About six week ago, etsy listings downloads ceased to contain Pattern only listings. This unacceptable situation continues. You could just revert the software.Tell me why I should continue to bother with your Toy-Town website?Henry James Walmsley.

Lester1 day ago Hi there Henry,  

I'm Lester from the Etsy support team. And I'll be glad to give you some insights regarding your listings download inquiry.  

First things first, I certainly recognize your frustration with the current situation as for the pattern limitation. That said, could It be possible to provide more details about your request for further investigation please? For instance where you saw such notification above.  

We're looking to hear back from you pretty soon. Regards Lester Etsy Support TeamDownload the Etsy App! - https://etsy.app.link/o1a4ZAbgeJb

Henry James Walmsley1 day ago Where I saw the notification above?I said nothing about a notification. Learn to read and comprehend or pass me to someone who does not deliberatley obfuscate the issue. From "Download Shop Data" the spreadsheet file EtsyListingsDownload .csv no longer contains pattern only listings. I use this to bring customers to *your* website, a whole lot more than your broken search does.Read and understand the issue, then fix it by making it work like it used to.Tell me if all users are affected by this, because I am gaining the impression that you want me to cease trading on Etsy. I would like my account to be reviewed by a specialist.Henry Walmsley.

Lester1 day ago Hey again Henry, thanks for keeping in touch.  

By the way, note that as your first reply didn't include enough details to specify the exact issue you've been having with the pattern listings, then I asked more information as for research.  

So, after a further investigation and as you rightly stated, this was an option our platform used to have for the CSV files of your store. Reason why these pattern listings are not included on them any longer.  

However, rest assured I'll ensure your comments and feedback are properly addressed by our teams, as we continue working on future site updates for all our members, just like for yourself.  

And If there's anything else that we can help you with, please feel free to reach out. Regards Lester Etsy Support TeamDownload the Etsy App! - https://etsy.app.link/o1a4ZAbgeJb

Henry James Walmsley1 second ago Hello Robot "Lester,"You deliberately ignored two questions:"Tell me if all users are affected by this.""I would like my account to be reviewed by a specialist."Please register this as a complaint and answer my questions.Henry James Walmsley.